Home Visiting Family Case Manager
Position Summary: This position will engage families in two of our home-based programs: Young Parents Support (YPS) and Family Alliance. YPS provides home- and community-based intensive long-term case management services for parents up to age 24 who reside in Chelsea or Revere. Family Alliance offers short-term family stabilization services to DCF-involved families of any age. The home visiting case manager will demonstrate excellent care and service through a variety of supports and activities, including the following:
Establish and maintain supportive relationships with 15 families, including up to 8 pregnant and parenting multicultural youth.
Provide case management services, including assisted referrals, accompaniment, life skills training and interpreter support.
Maintain weekly, bi-weekly, and monthly home visit service level standards as required by program standards, including outreach, engagement, and re-engagement activities.
Complete timely evaluations, assessments, and referral forms in order to ensure accurate delivery of services.
Work with community partners including DCF, Public Schools, Juvenile Probation, DYS, Courts, Hospitals, Clinics, medical service providers, and others as appropriate to address, support and resolve issues with participants.
Maintain weekly communication with collateral service providers, including DCF and Family Networks.
Assist with emergencies and crisis intervention.
Coordinate or provide transportation for families as necessary and appropriate.
Implement ASQ and ASQ/SE with pre-school-aged children involved in the program (training provided).
Create and maintain participant files manually and electronically according to F&CS and DCF standards.
Maintain and implement all appropriate evaluation tools as instructed.
Complete all DCF-required trainings and engage in yearly professional development training opportunities, as required.
Develop and implement individual and group programming for young parents.
Work with other staff to ensure that participants access healthcare and birth control information, as appropriate.
Provide ongoing outreach and follow-up with participants and communicate with collateral contacts as necessary and appropriate.
Participate in and attend meetings; facilitate activities, workshops, and special events as assigned.
Work in collaboration with the Family Alliance clinician to create and update treatment plans on Virtual Gateway.
Participate in weekly group and individual supervision.
Keep flexible hours to meet the needs of the program and participants.
Other duties as assigned.
Qualifications: Candidates will have a bachelor’s degree, preferably in health science, behavior science, or general education courses in liberal arts, sciences, and the humanities, in areas such as addiction or child protection, with a minimum of 1 year of professional, post-graduate experience providing services to families and children, including infants. Will also have ability to demonstrate extensive knowledge of community resources verifiable through reference check. Ideal candidates will have an ability to establish trusting relationships, and to think and act intentionally and strategically to help participants. Will also have capacity for creative problem-solving, conflict resolution, ability to work as part of a team, with strong verbal and written communication skills. Candidate must be able to travel with appropriately insured personal vehicle and maintain a valid MA Driver’s License; be computer literate and detail-oriented; with experience working with diverse cultures. Candidate will feel passionate and committed to directly working with parents and their children. Must be Bilingual (English/Spanish, strongly preferred; other languages considered).
Family and Children’s Service is an affirmative Action/Equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, creed, sex, age, sexual orientation, disability or any other legally protected class.