Position Title:   Director of Strategic Programs

Reports to:       Executive Director

Job Description

The Director of Strategic Programs is an exempt position charged with working collaboratively with the Executive Director, Program Managers, Leadership Team, and Board of Directors to develop, enhance, and steward all organizational programs with efficiency and transparency.

The ideal candidate is driven by the mission of F&CS and possesses a strong background in program development, management, and evaluation, as well as experience in community outreach, staff supervision, strategic planning, curriculum design, grant writing, and the fiscal management of contracts. He or she must share a passion for working collaboratively with community partners to build and sustain the programming infrastructure that facilitates transformation in vulnerable populations


  • In partnership with the Executive Director, Leadership Team, direct reports, create, implement mission, vision, values, strategic programing, measurement, and evaluation for the organization’s programs.
  • Support the Executive Director, Leadership Team, Development Team, and Board of Directors by maintaining, regular communications and sharing program enrollment data, impact data, financial data in a timely manner to fulfill their data reporting for funders.
  • Involve the Executive Director in major decisions; the Program Managers in creating an environment of inclusionary programs for all; the Finance Director in budget development, finance decision making; the Development Director in funding procurement, and The Human Resources Manager with the implementation of organizational policies and support as deemed necessary by the Executive Director.
  • Monitor, measure and evaluate all programmatic/administrative activities and outcomes.
  • Ensure efficient and effective internal cross-departmental communication and collaboration.
  • Evaluate and recommend areas for growth, including organic and inorganic opportunities. This can include partnership, capacity building and opportunities for new programing with potential revenue streams.
  • Oversee programs curriculum design and implementation.
  • Responsible for defining synergized program structure and hiring all direct reports.
  • Collaboratively develop program budgets in partnership with the program managers and the finance department.
  • Provide supervision on a regular basis which includes, de-brief of any client situations, self-care needs of program staff, and direction needed on any decisions to be made for program/department or program staff.
  • Implement and serve as main point of contact for any emergency programs, task forces, committees needed throughout the year or on an ongoing basis.
  • Participate in the development and management of grants and contracts in partnership with the development and finance departments.
  • Oversee financial controls and reporting of the financial position of all programs, recommend budget amendments to ensure stability of all programs both short and long-term.
  • Handle program personnel matters that cannot be resolved satisfactorily by the team (and report issues to the Human Resources Manager).



  • Master’s Degree in Non-Profit Management, Master's degree in Counseling or advanced degree in a related Human Service field or Business Administration or related field and a minimum of 3 years of leadership experience, or a bachelor’s degree in a related field and 5 or more years’ experience
  • Demonstrated ability to work with the community.
  • Individual will demonstrate cultural competence with an ability to work with diverse populations, within the community and with agency staff members.
  • Understanding of trauma, family support programing and youth development programing for teens and middle school students.
  • Passionate and effective verbal, written and interpersonal communication skills.
  • Documented track record of successful experience in program development and multiple program management
  • Knowledge of local, state and federal funding opportunities
  • Proven ability to manage multiple programs.
  • Strong supervisory and leadership skills with the ability to develop and communicate the organizations mission and vision internally and externally.
  • Proven ability to establish and maintain working relationships with government agencies, politicians, community leaders, and the general public.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced environment.
  • Proficient with technology related to project management, employee management, financial management, donor management, facilities/space management.
  • Excellent written and communication skills

Family and Children’s Service of Greater Lynn is an equal opportunity and affirmative action employer and seeks to employ individuals based upon their qualifications, experience, and ability to perform the position responsibilities. The Executive Director reserves the right to add to, delete, or change any qualification(s) detailed in this job description as it relates to the hiring process.


Family and Children’s Service is an affirmative Action/Equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, creed, sex, age, sexual orientation, disability or any other lawfully protected class.


Cover letters and Resumes may be sent:

            Kate Walton

            Human Resources

            111 N Common St.

            Lynn, MA 01902

            or jobs@fcslynn.org





111 North Common Street

Lynn, MA 01902 

(781) 598-5517 



9:00 a.m. to 5:00 p.m.

Except holidays


95 Fourth Street

Chelsea, MA 02150

(617) 409-9360


Copyright 2021 Family & Children's Service