111 NORTH COMMON STREET    LYNN, MASSACHUSETTS 01902   ** (781) 598-5517 FAX (781)581-6614  **  OPEN 9 AM - 5 PM MONDAY - FRIDAY

Job Opportunities

Family & Children’s Service of Greater Lynn, Inc. is a well- regarded and dynamic social service agency on the North Shore. Though still maintaining our small and welcoming atmosphere, our presence in the community continues to grow. We have several positions open which are listed below.

For all positions, please email resume and cover letter to jobs@fcslynn.org or postal mail to Family & Children’s Service of Greater Lynn, 111 North Common Street, Lynn, MA 01902, or fax to 781-581-6614, ATTENTION: JOBS.



F&CS seeks 2 two part time receptionists in Lynn, one for mornings and one for afternoon hours.

Responsibilities:  Tasks include but not limited to answering phone, greeting clients, data entry, translation, coordinating meetings, managing data bases, office management duties and general office support.

Requirements for the position: Knowledge of MS Word, Excel, data entry, and general secretarial skills. Applicant must have strong organizational skills, be detail oriented and have the ability to multitask. Bilingual; English/Spanish required, and other languages are strongly preferred. Must have a minimum of 3 years’ experience in similar position.


F&CS is in search of an experienced bilingual BSW or bachelor’s level professional in related human service field to be a case manager on our Family Stabilization Team.  The ideal candidate will have had specific experience/ knowledge working with high-risk families and youth, as well as significant knowledge of relevant social support agencies and programs available to families. This Case Manager must be fluent in both English and Spanish. Focus of attention will be upon conducting home visits, providing advocacy and referrals to assist families in accessing, exploring, familiarizing, and negotiating community resources.  Other assignments include maintaining updated case records and weekly contact with collaterals. Ability to travel and provide transportation to families is necessary.

HOME VISITOR-Bilingual-Full time

Full time flexible hours required for Family and Children’s Service of Greater Lynn, Healthy Families Harbor Area program serving the towns of Charlestown, Chelsea, East Boston, Revere, and Winthrop. Exciting opportunity to work at Healthy Families-Harbor Area. The Healthy Families Home Visitor will provide support services, health and parenting education, child development assessments, and referrals for first time parents, 20 years or younger starting at pregnancy and continuing until the child is three years old.


  • Work with other staff to ensure that participants access healthcare and receive family planning information.
  • Participate in individual and group supervision, and agency’s staff meetings as required.
  • Tracking, recording and maintaining patient data in the Participant Data System (PDS) and implementing all appropriate evaluation tools as instructed.
  • Perform developmental screening on children using Ages and Stages Questionnaire (ASQ and ASQ/SE).
  • Developing individualized Family Service Plan that addresses the family’s specific needs.
  • Offering maternal/child health education to program participants.
  • Engaging and developing transformation and teaching relationships with pregnant and parenting participants of different cultural/ethnic backgrounds.
  • Understanding, practicing, and promoting the Healthy Families Massachusetts (HFM) mission, values, methods, and model.
  • Accepting referrals of new and/or transferred HF participants.
  • Maintain weekly, bi-weekly, and monthly home visit service level standards as required by (HFM), including outreach, engagement, and re-engagement activities.
  • Counseling parent on achieving personal goals like returning back to school or securing a job.
  • Completing timely evaluations, assessments, and referral forms in order to ensure accurate delivery of services
  • Encourage participating fathers/father figures, co-parents to participate in program activities including parent groups and fathers groups.
  • Developing and maintaining participant hard copy files with appropriate documentation such as signed consent forms and other forms as necessary.
  • Completes all mandatory HF trainings and prerequisite internal trainings.
  •  Create and maintain participant files manually and electronically according to the HF standards.


Full time Flexible hours required for Family and Children’s Service of Greater Lynn (F&CS) Healthy Families Harbor Area (HFHA) program serving the towns of Charlestown, Chelsea, East Boston, Revere, and Winthrop. Under the supervision of the Healthy Families Program Director (PD), this position will ensure the creation and implementation of quality services to first time parents, 20 years or younger starting at pregnancy and continuing until the child is three years old. Provide individual and group supervision to Healthy Families Home Visitors (HV) and supports Program Director in the implementation of Quality Assurance systems.

Ensuring that care and services provided by Home Visitors (HV) meets the Healthy Families Massachusetts (HFM) standards for excellence. Utilizing strength based/reflective supervision approach. Shadowing home visits to ensure staff receives appropriate training and that competent and quality care is delivered to program participants. Providing guidance and coaching to staff. Supporting staff in assessing the HF participant’s physical and psychosocial needs in order to ensure an appropriate participant-home visitors match. Providing consultation and assessment to participants during home visits as needed. Assisting in the development, evaluation and revision of family assessments, service plans and insuring care plan is implemented according to HFM standards. Ensuring HV integrate learned strategies from HFM training into home visits. Ensuring HV take into consideration family’s cultural needs when providing services. Developing a year round outreach plan and its implementation. Assisting HV with resource referrals, follow up & advocacy of behalf of program participants. Reviewing family progress and service level changes with HV. Reviewing participant’s goal setting with home visitors. Developing program protocols and integrating them to the overall agency manual when appropriate. Monitoring HV quality online participant’s data collection. Promoting HV professional growth and development. Completing HV performance evaluation. Planning/co-facilitating with PD team/group supervision/meetings, & Advisory Group meetings. Attending all HFM scheduled training series, HFM’s supervisor networking meetings, and F&CS staff and agency’s meetings/ activities. Other duties as assigned by Program Director.

A Bachelor’s degree is required with a minimum of three years’ experience providing services to infants, children and families, with a minimum of three years of experience as a supervisor, or Master’s degree, preferably in health science, behavior science, or general education courses in liberal arts, sciences, and the humanities, in areas such as addiction or child protection and a minimum of three years’ experience as a supervisor.

Requirements for the position:
Knowledge of maternal/infant health, parenting education, and concepts of child abuse and neglect, evidenced by training, coursework, or work experience. Solid understanding and 1 yr. experience in managing/motivating staff as well as providing support in stressful work environment; 2 years’ experience in human service programs; 2 years clinical experience in working with multi-problem families; 2 years’ experience in providing services to culturally diverse communities/families, knowledge of infant and child development and parent-child attachment. Capacity for creative problem solving, and conflict resolution. Ability to work as part of a team. Strong verbal and written communication skills. Outstanding reflective listening; experience working with diverse cultures; computer literate; detail-oriented. Travel around the Harbor Area w/personal vehicle required valid MA driver’s license, auto insurance registration and a safe driving record required. Bilingual; English/Spanish, Haitian Creole or other languages is strongly preferred.

Copyright 2017 Family & Children's Service of Greater Lynn, Inc.